Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by VestaCare Inc. ("VestaCare," "we," "us," or "our"), including our website, applications, and healthcare financial technology services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

2. Description of Services

VestaCare provides healthcare financial technology solutions, including but not limited to claims processing, payment automation, eligibility verification, price transparency, and revenue cycle management services. Our Services are designed to help healthcare providers, payers, and organizations manage their financial operations more efficiently.

3. User Accounts and Responsibilities

To use certain Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Comply with all applicable laws and regulations

4. Acceptable Use

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any malicious code, viruses, or harmful data
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services to process fraudulent transactions

5. HIPAA and Healthcare Compliance

As a Business Associate under HIPAA, we maintain appropriate safeguards for Protected Health Information (PHI). Your use of our Services must comply with HIPAA and all applicable healthcare regulations. You are responsible for obtaining necessary authorizations and consents before providing PHI to us.

6. Payment Terms

Fees for our Services are set forth in your service agreement or order form. You agree to pay all fees as specified. Payment terms, including billing cycles and methods, will be detailed in your service agreement. Failure to pay may result in suspension or termination of Services.

7. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and designs, are owned by VestaCare or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Data and Confidentiality

You retain ownership of your data. We will maintain the confidentiality of your data in accordance with our Privacy Policy and applicable agreements. We may use aggregated, anonymized data for analytics and service improvement purposes.

9. Service Availability and Modifications

We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time. We will provide reasonable notice of material changes when possible.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VESTACARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to indemnify, defend, and hold harmless VestaCare and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.

12. Termination

Either party may terminate access to the Services in accordance with your service agreement. Upon termination, your right to use the Services will immediately cease. We may terminate or suspend your account immediately for violation of these Terms or applicable laws.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of San Diego County, California.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

15. Contact Information

If you have questions about these Terms, please contact us at: