Security & Safety
Protecting your data and ensuring the highest standards of security
Our Security Commitment
At VestaCare, security is not an afterthought — it's foundational to everything we do. We employ industry-leading security practices, maintain rigorous compliance standards, and continuously monitor and improve our security posture to protect your sensitive healthcare and financial data.
Security Certifications & Compliance
HIPAA Compliant
We maintain full compliance with the Health Insurance Portability and Accountability Act (HIPAA), implementing required administrative, physical, and technical safeguards to protect Protected Health Information (PHI).
SOC 1
We maintain SOC 1 certification, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy of customer data.
PCI DSS Compliant
We comply with Payment Card Industry Data Security Standard (PCI DSS) requirements to ensure secure handling of payment card information and financial transactions.
Business Associate Agreements
We execute Business Associate Agreements (BAAs) with all partners and service providers to ensure HIPAA compliance throughout the data lifecycle.
Technical Security Measures
Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols:
- TLS 1.3 for data in transit
- AES-256 encryption for data at rest
- End-to-end encryption for sensitive communications
- Secure key management and rotation
Access Controls
We implement strict access controls to ensure only authorized personnel can access sensitive data:
- Multi-factor authentication (MFA) for all accounts
- Role-based access control (RBAC)
- Principle of least privilege
- Regular access reviews and audits
- Session management and timeout controls
Network Security
Our infrastructure is protected by multiple layers of network security:
- Firewalls and intrusion detection systems
- DDoS protection and mitigation
- Network segmentation and isolation
- Regular security scanning and vulnerability assessments
- 24/7 security monitoring
Data Protection
We employ comprehensive data protection strategies:
- Automated backups with tested recovery procedures
- Data loss prevention (DLP) systems
- Secure data deletion and retention policies
- Audit logging and monitoring
- Data classification and handling procedures
Security Operations
Security Monitoring
We maintain 24/7 security monitoring to detect and respond to threats in real-time. Our Security Operations Center (SOC) continuously monitors systems, networks, and applications for suspicious activity.
Incident Response
We have a comprehensive incident response plan to quickly identify, contain, and remediate security incidents. Our team is trained to respond effectively to security events.
Vulnerability Management
We conduct regular vulnerability assessments and penetration testing. Identified vulnerabilities are prioritized and remediated according to risk level and industry best practices.
Security Training
All employees undergo regular security awareness training. We maintain a security-conscious culture and ensure our team understands their role in protecting customer data.
Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please report it to us immediately. We take all security reports seriously and will investigate promptly.