The Massive Unsecured Patient Revenue Problem

Rising health insurance premiums and significant increases in patient deductibles have led to dramatically reduced patient revenues and disrupted cash flow for hospitals. The average hospital with 120 beds and 15,000 monthly patient visits is losing $8 to $10 million annually in unsecured patient revenue, creating dire financial conditions that cannot be solved by RCMs or bill collectors. 


Dramatically improve your patient satisfaction and cash flow

VestaCare® offers a breakthrough solution that prevents patient revenue losses by securing each patient’s financial commitment upfront for all medical charges –instead of waiting for six months or more after treatment (when many hospitals bill). By that time, many patients have forgotten about their hospital balances and may be unable or unwilling to pay a big bill. By giving patients more affordable, flexible options upfront, you directly improve their satisfaction, protect their credit and enhance their overall experience.


Automate patient financial lifecycle and reduce your costs

VestaCare offers a uniquely effective solution that can dramatically increase your revenues and improve your cash flow, while helping your patients more easily meet their financial obligations. If you are like most hospitals, your collection efforts only capture about 15% of what patients owe. With VestaCare’s system, you can secure 70% to 90% and reduce your patient billing/administrative costs by 50% to 75%!

Start collecting more patient-responsible revenue today with VestaPay Payment Manager services. Call 858.454.7800 or request a consultation for more information.

Benefits for Hospitals

Identify your total patient-responsible bad debt from your most recent fiscal year. Taking a conservative first step, in the first month after go-live you should see a 5% to 10% increase in new patient revenue captured. In the next 90-180 days, revenue should increase to 40%, then to 60% in the next 180 days.

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Benefits for Patients

Most patients today face higher insurance premiums and higher deductibles. With this added burden of medical expenses on their shoulders, they need an easier, more flexible way to manage those expenses. VestaPay’s Payment Manager gives patients the flexibility to create a realistic, manageable monthly payment amount and payment time frame that fits their budget.

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Client Reviews

“We needed to do something, but we didn’t want to drive patients away. We wanted a new process and VestaCare stood out.”

~Mike Clifford, CFO, Wayne Memorial Hospital

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Contact Us

  • 7825 Fay Avenue, Suite 200
    La Jolla, CA 92037
  • Call: 858.454.7800 | Fax: 858.454.8680

VestaCare is devoted to helping hospitals and other medical care providers secure a higher percentage of their patient-responsible revenues, while ensuring patients are treated with compassion and respect. The company is located at 7825 Fay Avenue, Suite 200 in La Jolla, CA 92037. Call: 858.454.7800 or fax: 858.454.8680.

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