The Growing Unsecured Patient Revenue Problem

Rising health insurance premiums and significant increases in patient deductibles have led to dramatically reduced patient revenues and disrupted cash flow for hospitals. The average hospital with 120 beds and 15,000 monthly patient visits is losing $8 to $10 million annually in unsecured patient revenue, creating dire financial conditions.


Typical collection efforts to date have only achieved about 15-20% of patient-responsible revenue.


Dramatically improve cash flow

VestaCare® offers a breakthrough solution for securing patient payment at the point of service. Until now, estimating patient balances accurately has been difficult for most hospitals. VestaCare helps you secure each patient’s financial commitment before they receive care at your hospital. Imagine securing total patient balances prior to treatment, instead of waiting six months or more after treatment (when most hospitals bill).


VestaCare delivers unprecedented results

VestaCare offers a uniquely effective solution that can dramatically increase your revenues and improve your cash flow, while helping your patients more easily meet their financial obligations. If you are like most hospitals, you are currently collecting 15% to 20% of what patients owe. With VestaCare, you can secure 70% to 90%, while reducing your patient billing and administrative costs by 50% to 75%!

Start collecting more patient-responsible revenue today with VestaPay Payment Manager services. Call 858.454.7800 or request a consultation for more information.

Benefits for Hospitals

Identify your total patient-responsible bad debt from your most recent fiscal year. Taking a conservative first step, in the first month after go-live you should see a 5% to 10% increase in new patient revenue captured. In the next 90-180 days, revenue should increase to 40%, then to 60% in the next 180 days.

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Benefits for Patients

Most patients today face higher insurance premiums and higher deductibles. With this added burden of medical expenses on their shoulders, they need an easier, more flexible way to manage those expenses. VestaPay’s Payment Manager gives patients the flexibility to create a realistic, manageable monthly payment amount and payment time frame that fits their budget.

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Client Reviews

“We needed to do something, but we didn’t want to drive patients away. We wanted a new process and VestaCare stood out.”

~Mike Clifford, CFO, Wayne Memorial Hospital

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Contact Us

  • 7825 Fay Avenue, Suite 200
    La Jolla, CA 92037
  • Call: 858.454.7800 | Fax: 858.454.8680

VestaCare is devoted to helping hospitals and other medical care providers secure a higher percentage of their patient-responsible revenues, while ensuring patients are treated with compassion and respect. The company is located at 7825 Fay Avenue, Suite 200 in La Jolla, CA 92037. Call: 858.454.7800 or fax: 858.454.8680.